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Indiana Solar Contract Cancellation

Trying to Get Out of a Solar Contract in Indiana?

An Indiana solar problem can involve more than one agreement. The installation contract may be governed by Indiana home-improvement rules, the loan can create a separate payment obligation, and the electric account may fall under legacy net metering, an Excess Distributed Generation tariff, or a utility-specific local program. Solar Exit Indiana helps organize the contract, cancellation paperwork, financing, utility records, interconnection dates, local permits, production history, and home-sale documents so the homeowner can see which part of the deal needs attention.

  • Indiana home-improvement contract and three-business-day cancellation review
  • Legacy net-metering eligibility through 2032 or 2047, depending on timing
  • Excess Distributed Generation billing and export-credit review
  • AES Indiana, Duke Energy Indiana, I&M, NIPSCO, and CenterPoint records
  • Local contractor registration, electrical credentials, permits, and inspections
  • Solar loan, tax-credit, installer-closure, and home-sale concerns
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Solar Exit Indiana will guide you through the process from the moment you become a client, coordinating with the legal professionals supporting your case as appropriate. We know solar contract disputes can be confusing, especially when financing, credit, installers, and utility issues overlap. You will have a team helping you understand what comes next and working toward the best available resolution for your situation.

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Find the Help You Need

Jump Directly to the Part of Your Solar Problem That Matters Most

Indiana solar disputes are easier to evaluate when the homeowner separates the installation agreement, financing, utility program, interconnection record, local permit file, and production history. Two dates can be especially important: when the home-improvement contract was signed and when the system entered the utility's net-metering or distributed-generation program.

Indiana Solar Contract Problems

Does Any of This Sound Familiar?

Solar problems do not always begin and end with the installer. The salesperson, dealer, lender, loan servicer, electric utility, equipment manufacturer, and installation contractor may all play different roles.

The Solar Agreement Does Not Match Indiana Home-Improvement Contract Requirements

Indiana's Home Improvement Contracts Act can require a completed written real property improvement contract with supplier contact information, a detailed description of the work, approximate start and completion dates, the contract price, and signatures. A solar file with missing or conflicting contract terms deserves a document-by-document review.

You Were Told You Could Cancel, but the Deadline Is Unclear

For covered real property improvement contracts entered after June 30, 2017, Indiana provides a cancellation window through midnight of the third business day after the later of the contract-signing date or, when applicable, an insurance company's final coverage determination. The exact agreement type and dates matter.

The Sales Pitch Said Net Metering, but the Bill Uses EDG

Indiana's investor-owned utility net-metering tariffs generally stopped accepting new customers after June 30, 2022. Newer qualifying systems can instead receive Excess Distributed Generation credits, which are calculated differently from retail net metering. Compare the proposal with the actual tariff and bill.

Your System's 2032 or 2047 Legacy Date Matters

Indiana created different legacy periods for older net-metering systems. Pre-2018 systems can have statutory legacy treatment through July 1, 2047, while certain later systems can have it through July 1, 2032, subject to earlier removal or replacement. Installation and participation records can therefore matter during a sale, service event, or equipment change.

The Installer, Permit, or Interconnection File Is Incomplete

Indiana does not use one statewide solar or electrical contractor license. Contractor licensing, registration, permits, and inspections can be local, while the utility separately controls interconnection. Pull the city or county file and the utility approval record before assuming the installation was properly completed.

How It Works

Start With a Clear Review of Your Situation

You do not need to know the correct legal, financial, or utility terminology. Tell us what happened and provide the documents you have.

01

Build the Indiana Contract and Utility Timeline

Put the sales contact, contract submission and signatures, cancellation period, financing, permits, interconnection, net-metering or EDG enrollment, meter work, permission to operate, first payment, production, bill changes, service events, equipment replacements, and any home-sale events in chronological order.

02

Identify Which Document Controls Each Indiana Problem

Use the Home Improvement Contracts Act for the covered installation agreement, the loan or lease for payment terms, the utility tariff and interconnection file for export treatment, and the city or county records for contractor registration, permits, and inspections.

03

Choose the Next Route by Problem Layer

The next step may involve cancellation review, contract correction, utility dispute, EDG or legacy-status review, local permit inquiry, lender dispute, Attorney General complaint, warranty claim, home-sale coordination, or referral to an Indiana attorney, tax professional, or other qualified adviser.

Indiana Solar Rules

Indiana Solar Review Starts With the Contract Type and the Utility Date

Indiana's residential solar framework is unusually date-sensitive. Investor-owned utility net-metering tariffs generally closed to new customers after June 30, 2022, but Indiana Code preserves different legacy periods for qualifying systems that entered earlier.

For a system installed before January 1, 2018, qualifying legacy net-metering service can continue until the system is removed or replaced or July 1, 2047, whichever comes first. For certain qualifying systems installed after December 31, 2017 and before the utility's net-metering tariff ended, the corresponding date is July 1, 2032.

Newer customer-owned systems under Indiana Code chapter 8-1-40 can fall under Excess Distributed Generation. The statutory definition generally limits distributed generation to the lesser of 1 MW or the customer's average annual consumption at the premises and requires approved interconnection.

On the contract side, Indiana's Home Improvement Contracts Act covers qualifying residential real property improvement agreements over $150. For covered contracts, the statute requires specific contract information and can provide a three-business-day cancellation right. That is separate from the solar loan, utility tariff, and any local permit or contractor rules.

IURC Net Metering Resource PageIndiana Code ch. 8-1-40Indiana Code ch. 24-5-11Noble County Homeowner Guidance
June 30, 2022Investor-owned utility net-metering tariffs generally stopped being available to new customers after this date, subject to legacy exceptions.
July 1, 2032Statutory legacy end date for certain systems installed after December 31, 2017 and before the applicable net-metering tariff ended, unless removed or replaced earlier.
July 1, 2047Statutory legacy end date for qualifying systems installed before January 1, 2018, unless removed or replaced earlier.
3 business daysCancellation period for a covered Indiana real property improvement contract under IC 24-5-11-10.6.

Indiana Utility Billing

Indiana Solar Billing Depends on the Utility and Whether the Account Is Legacy Net Metering or EDG

Start with the name on the electric bill and the utility's interconnection approval. The IURC maintains utility-specific interconnection resources for Indiana's investor-owned utilities, while REMCs and municipal utilities can operate under different local rules. Then compare the actual bill with the sales proposal.

AES Indiana

AES Indiana serves the Indianapolis area and has its own interconnection documents and project-review process. The IURC resource page notes different application treatment for smaller systems outside the Indianapolis Central Business District and systems in the central business district.

IURC Net Metering and Interconnection Documents

Duke Energy Indiana

Duke Energy Indiana uses utility-specific interconnection applications and approved tariffs. A homeowner should not rely on a generic Indiana export-credit estimate when the actual account history and tariff can be pulled from Duke's records.

IURC Net Metering and Interconnection Documents

Indiana Michigan Power (I&M)

Indiana Michigan Power has its own distributed-generation and interconnection process. The homeowner's original application date, utility approval, and present tariff can be important when determining whether the account has legacy status or EDG treatment.

IURC Net Metering and Interconnection Documents

NIPSCO

NIPSCO customers should use the current NIPSCO interconnection and tariff records rather than an installer estimate. A sales promise about 'net metering' can mean something very different depending on when the system entered the program.

IURC Net Metering and Interconnection Documents

CenterPoint Energy Indiana

CenterPoint Energy Indiana also has utility-specific interconnection documents and approved electric tariffs. The serving utility's records should control the billing analysis, not a statewide sales illustration.

IURC Net Metering and Interconnection Documents

REMC or Municipal Utility

Indiana's statutory 'electricity supplier' definition for chapter 8-1-40 excludes specified municipal utilities and electric cooperatives. A REMC or city utility can therefore use a different distributed-generation program, credit, or complaint route.

Indiana Code ch. 8-1-40OED Infrastructure
Why this matters:In Indiana, 'net metering' is not a safe shorthand for every rooftop-solar account. The installation date, utility, interconnection history, and tariff determine how exported electricity is treated.

Indiana Home-Improvement Contract Rules

Indiana Requires Covered Home-Improvement Contracts to Put Core Project Terms in Writing

A rooftop solar transaction can include a sales proposal, installation agreement, loan, utility application, and warranty. Indiana's Home Improvement Contracts Act is useful because a covered real property improvement contract has its own minimum content requirements. The first job is identifying which signed agreement actually fits that statutory role.

Indiana Code ch. 24-5-11Noble County Homeowner GuidanceRandolph County Homeowner Guidance

The Completed Contract Comes Before the Consumer's Signature

Indiana Code section 24-5-11-10 requires a real property improvement supplier to provide the consumer a completed contract before the consumer signs it. The required information includes the consumer and property, supplier contact information, the date submitted, a reasonably detailed description of the work, approximate starting and completion dates, contingencies, the contract price, third-party participation where applicable, and signature lines.

IC 24-5-11-10

The Chapter Applies to Qualifying Residential Improvements Over $150

Indiana defines a real property improvement contract as an agreement between a supplier and consumer to make a real property improvement when the contract price exceeds $150. Because solar files often split installation and financing into separate documents, the amount financed should not be assumed to be the same thing as the statutory improvement contract price.

IC 24-5-11-4 and 24-5-11-5

Contract Changes Should Be Traced to Written Modifications

Indiana law states that a modification to a real property improvement contract is not enforceable against the consumer unless the modification is in a writing signed by the consumer. That makes change orders, revised equipment, altered prices, and amended scopes important records when the installed project differs from the original proposal.

IC 24-5-11-10

The Installation Contract Does Not Replace the Loan or Utility Agreement

A compliant installation contract does not answer every financing or utility question. Review the lender's note and payment schedule separately, then compare the installation scope with the utility interconnection approval and the local permit file. A problem in one layer does not automatically cancel obligations in another.

Indiana Code ch. 24-5-11CFPB Solar Financing

What to compare in an Indiana contract review

  • Installation agreement and every signature page
  • Date the contract was submitted and signed
  • Consumer and property address
  • Supplier name, address, email, and problem-contact information
  • Detailed equipment and work description
  • Approximate start and completion dates
  • Stated contingencies
  • Contract price and any written discounts
  • Third-party contractor or vendor disclosures
  • Written change orders and modifications
  • Separate financing agreement
  • Local permits and inspection approvals
  • Utility interconnection application and approval
  • Warranty and service documents
  • Sales proposal, texts, emails, and recorded representations
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Indiana Legacy Net Metering

2032 vs. 2047: The Original Installation Date Can Change the Indiana Billing Analysis

Indiana did not end every existing net-metering account at once. For a qualifying system installed before January 1, 2018, the statute allows continued service under the net-metering tariff until the system is removed or replaced or July 1, 2047, whichever occurs first.

A different rule applies to qualifying systems installed after December 31, 2017 and before the utility's net-metering tariff terminated. Those customers can continue under the tariff until removal or replacement or July 1, 2032, whichever occurs first.

The statutes also address successors in interest. A qualifying successor to the premises may choose continued legacy tariff treatment through the applicable statutory date, subject to removal or replacement of the facility. That makes the original interconnection file unusually important during a home sale, refinance, inverter or array replacement, or ownership change.

IC 8-1-40-13IC 8-1-40-14IURC Net Metering Resource Page

Records that establish Indiana legacy status

  • Original solar installation completion date
  • Original utility interconnection application date
  • Utility approval and permission-to-operate date
  • Evidence of participation in the net-metering tariff
  • Historic bills showing net-metering treatment
  • Any equipment replacement or major system modification
  • Current utility tariff designation
  • Home purchase or transfer date
  • Successor-in-interest correspondence with the utility
  • Current system ownership records
  • Meter replacement history
  • Utility notices about EDG or tariff transition
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Indiana Excess Distributed Generation

EDG Is a Different Compensation Structure From Retail Net Metering

For covered investor-owned utility customers who are not on a legacy net-metering tariff, Indiana's Excess Distributed Generation framework governs how qualifying exported electricity is credited. The statute requires the utility to procure excess distributed generation and provides a formula for the credit rate.

Indiana Code section 8-1-40-17 sets the EDG rate methodology at the utility's average marginal price of electricity for the most recent calendar year multiplied by 1.25. The utility submits an updated rate annually, so a homeowner should use the current approved tariff rather than a salesperson's fixed cents-per-kWh estimate.

EDG credits appear on the monthly bill, and excess credit carries forward against future charges while the customer continues receiving retail service from that supplier at the premises. The statutory distributed-generation definition also includes size and interconnection limits, so the system design and utility approval remain part of the review.

IC 8-1-40-3IC 8-1-40-17 and 8-1-40-18OUCC Distributed GenerationIURC Net Metering Resource Page

Indiana EDG records to verify

  • Serving investor-owned electric utility
  • Current EDG tariff designation
  • Current approved export-credit rate
  • Interconnection application and agreement
  • System nameplate capacity
  • Historic annual electricity consumption used for sizing
  • Utility meter installation or programming record
  • Monthly imported and exported kWh
  • EDG credit line items
  • Carried-forward credit balance
  • Installer production and savings estimate
  • Current IURC-approved utility materials

Indiana Distributed-Generation Rights

Indiana Law Requires Important Solar Cost, Production, Credit, and Responsibility Disclosures

Indiana Code section 8-1-40-23 gives a customer producing distributed generation specific rights regarding installation and ownership. Those rights include knowing expected electricity production, all installation costs, the value of tax credits or incentives, the rate at which exported electricity will be credited, insurance information, and the provider's installation and removal responsibilities.

The same section states that the Indiana Attorney General is authorized to enforce the provision and receive complaints concerning the installation and ownership of distributed-generation equipment. That creates a useful comparison point when the homeowner's sales proposal omitted or contradicted key economics or responsibilities.

These solar-specific rights sit alongside the broader Home Improvement Contracts Act and Indiana consumer-protection laws. Preserve the original proposal and disclosures rather than relying on a current online sales portal that may no longer show what the homeowner saw before signing.

IC 8-1-40-23Indiana Attorney General Consumer ProtectionIURC Net Metering Resource Page

Indiana solar sales evidence worth preserving

  • Expected production estimate
  • Total installed cost and cash price
  • Loan principal and financing fees
  • Quoted federal, state, or local incentives
  • Promised export-credit or net-metering rate
  • Insurance or damage-coverage representations
  • Installation and removal responsibilities
  • Sales proposal and presentation
  • Emails, text messages, and recorded calls
  • Door-to-door leave-behind materials
  • Utility affiliation statements
  • Signed acknowledgments and disclosures
If a sales pitch promised retail-rate 'net metering' for a post-2022 Indiana installation, compare that statement with the actual utility tariff and the system's eligibility date. EDG and legacy net metering are not the same billing structure.
↑ Back to Page Guide

Indiana Contract Cancellation

A Covered Indiana Home-Improvement Contract Can Carry a Three-Business-Day Cancellation Right

For real property improvement contracts entered after June 30, 2017, Indiana Code section 24-5-11-10.6 requires the supplier to inform the consumer of a cancellation right and provide a detachable notice of cancellation.

The statute allows cancellation before midnight on the third business day after the later of the date the consumer and supplier sign the contract or, if applicable, the date the consumer receives the insurance company's final written coverage determination. Written notice can be delivered using the methods specified by the statute and contract.

Solar projects can involve multiple agreements, so do not assume that canceling an installation contract automatically cancels a loan, lease, PPA, or other separate obligation. Also confirm that the agreement is a covered real property improvement contract and review any emergency or temporary services already performed.

IC 24-5-11-10.6Indiana Code ch. 24-5-11

What to Look For

  • Exact contract type
  • Consumer signature date and time
  • Supplier signature date and time
  • Notice-of-cancellation forms provided
  • Supplier mailing and email address listed for cancellation
  • Any cancellation notice sent
  • Proof of mailing, delivery, or email transmission
  • Insurance claim or coverage determination, if applicable
  • Any emergency or temporary work authorized
  • Installation work already performed
  • Separate loan, lease, or PPA documents
  • Communications after cancellation was requested
Indiana's three-business-day rule should be applied to the covered contract and its actual dates. It is not a blanket promise that every solar-related agreement can be canceled three business days after any signature.
↑ Back to Page Guide

Indiana Solar Contractors

Indiana Contractor Licensing and Registration Are Often Local, Not Statewide

Indiana's Business Owner's Guide states that plumbers are the only construction contractors licensed by the state and that many other contractor categories, including electrical contractors, can be subject to local licensing that varies by city and county. A homeowner should therefore verify the project with the jurisdiction that actually governed the property.

Local rules can involve contractor registration, electrical credentials, building or improvement-location permits, and inspections. Randolph County, for example, requires registered contractors for work under its building process, while Noble County emphasizes local building permits and homeowner verification of contractor insurance.

The utility interconnection file is separate. Even when local permits and inspections are complete, the system still needs to satisfy the serving utility's approved interconnection process before parallel operation.

Indiana Business Owner's GuideNoble County Homeowner GuidanceRandolph County Homeowner GuidanceIURC Interconnection Resources

Indiana project parties and local records to identify

  • Solar sales company
  • Installation contractor
  • Electrical contractor
  • Local contractor registration or license record
  • Building department
  • Planning or zoning authority, if applicable
  • Electrical inspection authority
  • Serving electric utility
  • Utility interconnection reviewer
  • Lender or servicer
  • Equipment manufacturer and warranty administrator

Do not look for a single statewide 'Indiana solar contractor license.' Verify the actual city or county requirements that applied to the property, then match those records with the utility interconnection file.

Indiana Solar Financing

The Solar Loan Is a Separate Document From the Indiana Installation Contract

Start with the financing agreement itself: cash price, amount financed, APR, payment schedule, total of payments, any dealer or program fee, prepayment assumptions, and any payment change tied to a projected tax-credit prepayment. Then compare those terms with the Indiana installation contract and sales proposal.

The CFPB has warned that solar-specific financing can involve substantial markups or dealer fees and marketing that assumes a tax-credit prepayment. Those national financing risks are especially important when the homeowner remembers being quoted a low monthly payment but the signed credit documents show a larger principal or later payment change.

A dispute with the installer does not automatically erase a lender's separate contract. Before intentionally stopping payment, preserve the account history, dispute notices, lender correspondence, and any servicing-transfer information and seek appropriate legal or financial guidance for the specific obligation.

  • Quoted cash price
  • Amount financed
  • APR and stated interest rate
  • Dealer, program, platform, or origination fees
  • Monthly payment schedule
  • Any payment step-up or re-amortization term
  • Tax-credit prepayment assumption
  • Total of payments
  • Lien or security-interest language
  • Autopay records
  • Payment history
  • Lender and current servicer
  • Loan dispute correspondence
  • Installer contract and change orders
  • Sales proposal showing payment comparisons
Keep the installation dispute and the credit obligation separate until the documents show how they interact. Do not assume that an installer problem automatically authorizes missed loan payments.
CFPB Solar Financing Issue SpotlightIndiana Code ch. 24-5-11

Federal Tax Claims in Indiana Solar Sales

A 2026 Indiana Installation Should Not Be Sold as Though the Former 30% Homeowner Credit Still Applies

Current IRS guidance says the Residential Clean Energy Credit equals 30% for qualified property installed from 2022 through December 31, 2025 and is not available for property placed in service after December 31, 2025.

If an Indiana homeowner signed earlier but the system was first placed in service in 2026, preserve the proposal, contract, lender payment assumptions, permission-to-operate date, and tax-credit representations. The sales timeline and the tax rule are separate questions.

Solar Exit Indiana does not provide tax advice. Eligibility for any prior-year credit, carryforward, basis issue, or other tax treatment should be reviewed with a CPA or other qualified tax professional using the homeowner's actual facts.

  • Placed-in-service evidence
  • Installation completion date
  • Permission-to-operate date
  • Original sales proposal
  • Tax-credit worksheet or savings illustration
  • Loan payment assumptions tied to a tax credit
  • Contract execution date
  • Any tax forms already filed
  • Unused prior-year credit carryforward records, if relevant
  • Advice received from a qualified tax professional
The current IRS page controls the federal homeowner-credit timing. Older solar proposals or state webpages that still display the former 30% credit should not be treated as current law for property first placed in service after December 31, 2025.
IRS Residential Clean Energy CreditCFPB Solar Financing
↑ Back to Page Guide

Indiana Home Sale and Refinance

Indiana Legacy Net-Metering Status Can Matter When the Home Changes Owners

Indiana's legacy net-metering statutes expressly address successors in interest. A qualifying successor to premises with an eligible legacy facility may choose continued service under the net-metering tariff through the applicable 2032 or 2047 date, subject to the statutory removal or replacement condition.

That does not mean the buyer automatically assumes a separate solar loan, lease, PPA, warranty, or service agreement. The utility account, financing, and property-transfer documents need to be reviewed separately before closing.

Equipment replacement deserves extra attention because the Indiana legacy provisions end when the net-metering facility is removed or replaced, even if the calendar sunset has not yet arrived. Coordinate any major replacement with the utility before assuming legacy billing will remain unchanged.

  • Original installation and interconnection date
  • Legacy net-metering evidence
  • Current utility tariff designation
  • Buyer or successor utility application
  • Solar loan payoff or assumption terms
  • Lease or PPA transfer requirements
  • UCC or other property-related filing
  • Title-company questions
  • Equipment replacement history
  • Warranty transfer terms
  • Closing timeline
  • Utility correspondence about successor treatment
IC 8-1-40-13 and 8-1-40-14CFPB Solar Financing

Indiana Installer or Lender Closure

If a Solar Company Closes, Separate the Indiana Project Into the Parties That Still Control Each Obligation

An installer closure does not automatically determine what happens to a separate solar loan, utility interconnection agreement, manufacturer warranty, monitoring account, or local permit record. Those obligations can remain with different parties.

Start by identifying the sales company, installer, lender or servicer, utility, equipment manufacturers, warranty administrator, and local building authority. Preserve any closure, bankruptcy, servicing-transfer, or warranty notices actually received.

Then route each problem to the entity that can act on it. The utility can address its account and interconnection records, the local jurisdiction can confirm permits or contractor registration, the lender controls the credit account, and the Attorney General can receive appropriate consumer complaints.

  • Sales company
  • Installation contractor
  • Current lender or servicer
  • Serving electric utility
  • Interconnection agreement
  • Equipment manufacturers
  • Warranty administrator
  • Monitoring credentials
  • Local permit and inspection records
  • Current contractor registration records
  • Successor service company, if any
  • Closure, bankruptcy, or servicing notices actually received
↑ Back to Page Guide

Indiana Complaint Paths

Send the Indiana Solar Problem to the Agency or Entity That Controls That Layer

A solar dispute can involve sales conduct, home-improvement contract terms, utility billing, local contractor or permit issues, and consumer credit at the same time. Build separate complaint packets for the separate problem layers instead of sending every document to one agency.

Solar sales, distributed-generation disclosure, home-improvement contract, or deceptive consumer-practice concernIndiana Attorney General, Consumer Protection Division

The Attorney General's Consumer Protection Division receives consumer complaints and enforces Indiana consumer-protection laws. Preserve the proposal, installation contract, disclosures, cancellation forms, communications, payment records, and a dated explanation of what was represented.

Important: The Attorney General does not act as the homeowner's private attorney. Filing a complaint does not replace a contractual notice, statutory deadline, or individualized legal advice.

Official Resource
Investor-owned utility billing, meter, EDG, legacy net-metering, or interconnection disputeIndiana Utility Regulatory Commission, Consumer Affairs Division

The IURC Consumer Affairs Division helps resolve complaints involving jurisdictional utilities and advises customers to first attempt resolution directly with the utility. Preserve the utility case number, bills, tariff designation, interconnection records, and written response.

Important: The IURC's authority is limited by statute and does not decide the installer's private construction contract or a lender's separate credit agreement.

Official Resource
Utility ratepayer information or a pending IURC caseIndiana Office of Utility Consumer Counselor

The OUCC represents residential, commercial, and industrial ratepayer interests in matters before the IURC and publishes consumer information about Indiana electric-service issues.

Important: The OUCC's role in regulatory cases is different from acting as private counsel for an individual solar contract dispute.

Official Resource
Local contractor registration, electrical credential, building permit, or inspection issueCity or County Building / Licensing Authority

Indiana generally leaves non-plumbing construction-contractor licensing and many permitting requirements to local jurisdictions. Contact the city or county that issued or should have issued the solar project's permits and inspections.

Important: A local permit or credential determination does not decide financing, utility credits, or private contract damages.

Official Resource
REMC or municipal utility distributed-generation policy or billing issueServing Cooperative or Municipal Utility

Because Indiana's chapter 8-1-40 electricity-supplier definition excludes specified municipal utilities and electric cooperatives, start with the local provider's own distributed-generation policy, interconnection agreement, and governing complaint route.

Important: Do not assume the IURC has the same rate or complaint jurisdiction over every cooperative or municipal utility.

Official Resource
Solar loan servicing, credit reporting, payment dispute, or consumer-finance practiceConsumer Financial Protection Bureau

When the dispute centers on a covered credit account or loan servicer, preserve the executed financing agreement, statements, payment history, dispute letters, and solar-specific payment representations before filing.

Important: Keep the financing complaint separate from requests for utility correction, equipment repair, or local inspection.

Official Resource
Current Status

Start a Utility Complaint With the Utility

The IURC advises customers to first attempt to resolve a problem directly with the serving utility before asking the Consumer Affairs Division to intervene.

Verify With Official Source
Current Status

Indiana Contractor Verification Can Be Local

The state Business Owner's Guide says non-plumbing construction contractor licensing is often a city or county matter. Use the jurisdiction that governed the actual property.

Verify With Official Source
Current Status

A Complaint Does Not Pause Every Deadline

Agency complaints can create a record and may help resolve the covered issue, but they do not automatically extend cancellation periods, contract notices, court deadlines, or loan obligations.

Verify With Official Source
↑ Back to Page Guide

What We Review

Your Complete Solar Situation

  • Review whether the signed installation agreement is a covered Indiana real property improvement contract.
  • Check whether a three-business-day cancellation notice was required, provided, and timely used.
  • Compare the original sales proposal with the completed installation contract.
  • Verify whether the electric account is legacy net metering or Excess Distributed Generation.
  • Establish whether the relevant legacy date is July 1, 2032 or July 1, 2047.
  • Review any system removal or replacement that could affect legacy treatment.
  • Compare actual EDG export credits with the current utility tariff.
  • Challenge a utility billing or interconnection error through the utility and IURC process.
  • Verify local contractor registration, electrical credentials, permits, and inspections.
  • Review unfinished, delayed, abandoned, or defective installation obligations.
  • Compare system production with the written production estimate and monitoring data.
  • Review a solar loan for dealer fees, payment changes, and tax-credit assumptions.
  • Dispute inaccurate lender servicing or credit reporting through the appropriate process.
  • Review warranty and service obligations after an installer closes or stops responding.
  • Coordinate a home sale with utility legacy-status and financing requirements.
  • Review lease, PPA, or loan transfer terms before accepting a buyer-related demand.
  • Document a sales or disclosure concern for the Indiana Attorney General.
  • Preserve evidence for a private attorney if contract, lien, fraud, or damages issues require legal advice.
  • Have a qualified tax professional review any pre-2026 federal credit claim or carryforward issue.
  • Build a complete timeline before choosing between cancellation, correction, transfer, servicing, complaint, or legal-review paths.

Prepare the Record

Documents to Gather

  • Original solar sales proposal
  • Executed installation or home-improvement contract
  • Every contract signature page and timestamp
  • Notice-of-cancellation forms
  • Any written cancellation notice and delivery proof
  • Equipment list and system design
  • Change orders and written modifications
  • Loan, lease, or PPA agreement
  • Truth-in-Lending disclosures, if applicable
  • Cash-price quote and financing comparison
  • Payment schedule and account statements
  • Tax-credit or incentive worksheet
  • Utility bills from before solar
  • Utility bills after solar
  • Interconnection application
  • Interconnection agreement
  • Permission-to-operate or activation notice
  • Legacy net-metering enrollment evidence
  • Current utility tariff or EDG designation
  • Export-credit and carried-forward-credit records
  • Solar monitoring screenshots and production history
  • Local building or electrical permits
  • Inspection approvals
  • Local contractor registration or license records
  • Warranty documents
  • Manufacturer serial numbers and warranty contacts
  • Emails, texts, voicemails, and sales messages
  • Home-sale, title, UCC, payoff, or transfer documents
  • Company closure, bankruptcy, servicing-transfer, or successor-service notices

Indiana Solar Contract FAQs

Questions Indiana Homeowners Ask About Solar Contracts

The answer often depends on the agreement, financing, timing, utility, project status, and specific facts.

Start My Free Review
Does Indiana give homeowners three business days to cancel a solar contract?

Indiana Code section 24-5-11-10.6 provides a three-business-day cancellation right for covered real property improvement contracts entered after June 30, 2017. The deadline runs from the later of the date the consumer and supplier sign or, when applicable, the consumer's receipt of the insurer's final coverage determination. A solar transaction can contain multiple agreements, so confirm which document is covered before relying on the rule.

IC 24-5-11-10.6
Is Indiana still using retail net metering for new residential solar systems?

Generally not for new customers of Indiana investor-owned utilities. Indiana Code provides that net-metering tariffs are not made available to new customers after June 30, 2022, subject to legacy exceptions. Newer qualifying customer-owned systems can instead fall under Excess Distributed Generation tariffs.

IC 8-1-40-11OUCC Distributed Generation
Why do some Indiana solar systems keep net metering until 2032 while others can keep it until 2047?

Indiana created two legacy groups. Qualifying systems installed before January 1, 2018 can continue under legacy net metering until removal or replacement or July 1, 2047, whichever occurs first. Certain qualifying systems installed later but before the utility's tariff ended can continue until removal or replacement or July 1, 2032.

IC 8-1-40-13IC 8-1-40-14
How does Indiana calculate Excess Distributed Generation credits?

Indiana Code section 8-1-40-17 sets the statutory EDG rate methodology at the electricity supplier's average marginal price of electricity for the most recent calendar year multiplied by 1.25. The approved rate can update annually, so use the current utility tariff and actual bill rather than a fixed sales estimate.

IC 8-1-40-17
Does Indiana have a statewide solar contractor license?

Not as a single statewide solar-contractor credential. Indiana's Business Owner's Guide says plumbers are the only construction contractors licensed by the state and that many other contractor categories can be licensed locally by city or county. Verify the requirements, registration, permits, and inspections with the jurisdiction that governed the property.

Indiana Business Owner's GuideRandolph County Homeowner Guidance
Is the 30% federal homeowner solar credit available for an Indiana system placed in service in 2026?

Current IRS guidance says no. The Residential Clean Energy Credit is not available for property placed in service after December 31, 2025. If an Indiana sales proposal or loan payment pitch relied on the former 30% credit, preserve the proposal and project dates and have a qualified tax professional review the homeowner's individual situation.

IRS Residential Clean Energy Credit
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Start With the Indiana Records

In Indiana, the Contract Date and Utility Program Can Change the Entire Review

If the payment, electric bill, cancellation paperwork, export credit, legacy status, installation record, or contractor file does not match what you were told, gather the original documents before deciding what to do next. Solar Exit Indiana can help organize the installation contract, financing, utility tariff, interconnection dates, local permit records, production, tax-credit representations, and home-sale paperwork so the next questions are easier to identify.

Request My Free Solar Contract ReviewCall 833-765-2711

Indiana and Federal Sources

Verify the Rules That Apply to Your Situation

These government, regulator, utility, and first-party resources support the state-specific information on this page.

Indiana Utility Regulatory Commission

Net-metering history, SEA 309 implementation, utility-specific interconnection resources, and consumer-assistance routing

Official Resource

Indiana General Assembly

Current Indiana Code Title 8, including chapter 8-1-40 distributed-generation, EDG, legacy net-metering, and customer-rights provisions

Official Resource

Indiana Office of Utility Consumer Counselor

Indiana distributed-generation overview and transition from investor-owned utility net metering to EDG tariffs

Official Resource

Indiana Office of Energy Development

Indiana electric-utility structure, including investor-owned, REMC, and municipal providers

Official Resource

Indiana Utility Regulatory Commission

Consumer Affairs utility complaint and dispute-resolution process

Official Resource

Indiana General Assembly

Current Indiana Code Title 24, including Home Improvement Contracts Act contract and cancellation provisions

Official Resource

Noble County, Indiana

Official homeowner guidance referencing IC 24-5-11 and local permit responsibilities

Official Resource

Randolph County, Indiana

Official homeowner guidance on contractor registration, permits, inspections, and IC 24-5-11

Official Resource

State of Indiana

State and local contractor licensing framework and statement that non-plumbing construction licensing is often local

Official Resource

Indiana Attorney General

Consumer Protection Division authority and consumer complaint information

Official Resource

Consumer Financial Protection Bureau

Solar-specific loan structures, dealer-fee risks, payment assumptions, and financing concerns

Official Resource

Consumer Financial Protection Bureau

Consumer complaint portal for covered finance issues

Official Resource

Internal Revenue Service

Current Residential Clean Energy Credit termination for property placed in service after December 31, 2025

Official Resource

State information reviewed August 21, 2026. Laws, regulations, incentive programs, utility policies, agency responsibilities, and solar billing rules may change. Homeowners should verify current requirements with the appropriate agency, utility, lender, tax professional, attorney, or licensed contractor.